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Privacy Policy
Welcome to Nova Breastpumps Kenya (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.breastpump.co.ke (the “Website”).
1. Information We Collect
We collect the following types of information when you visit or make a purchase on our Website:
a) Personal Information
When you place an order or contact us, we may collect personal details such as:
✔ Name
✔ Email address
✔ Phone number
✔ Shipping and billing address
✔ Payment information (processed securely by third-party providers)
b) Non-Personal Information
We may collect non-identifiable information, including:
✔ Browser type and version
✔ IP address and device information
✔ Pages visited and time spent on our Website
✔ Referral sources (e.g., search engines, social media)
2. How We Use Your Information
We use your information to:
✅ Process and fulfill your orders
✅ Improve customer service and respond to inquiries
✅ Send order confirmations and shipping updates
✅ Improve our Website’s functionality and user experience
✅ Personalize your shopping experience and recommend relevant products
✅ Prevent fraud and enhance security
3. Data Protection & Security
We implement strict security measures to protect your personal information from unauthorized access, alteration, or disclosure. All payment transactions are encrypted and processed securely through third-party payment gateways.
4. Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share your data with:
🔹 Service providers (e.g., payment processors, courier services) to fulfill orders
🔹 Legal authorities if required by law or to protect our rights
🔹 Marketing platforms (e.g., Facebook, Google) to run personalized ads
5. Cookies & Tracking Technologies
We use cookies to:
🍪 Enhance your browsing experience
🍪 Save your preferences for future visits
🍪 Track website performance and analytics
You can disable cookies in your browser settings, but this may affect some features of our Website.
6. Your Rights & Choices
You have the right to:
✔ Request access to your personal data
✔ Correct any inaccurate information
✔ Request deletion of your data (unless required for legal purposes)
✔ Opt-out of marketing emails at any time
To exercise these rights, please contact us at info@breastpump.co.ke or call 0792928184.
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy policies or content.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
9. Contact Us
For any privacy-related inquiries, please reach out to:
📧 Email: info@breastpump.co.ke
📞 Phone: 0792928184
Location: Bazaar Plaza 1st floor, Moi Avenue, Nairobi, Kenya